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"I LOVE the website you've built for us!! Very classy, professional, easy to navigate, etc. Thanks for the very fine overall job."

Jim Price
Cielo MedSolutions
Ann Arbor, Michigan

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Home > Library > Out of the Fog Marketing Blog

Out of the Fog Marketing

Tips, thoughts and topics on marketing for small to medium-sized businesses in Michigan and
throughout the world. Contributions by Chris Slocumb, Casey Frushour, as well as other members of the Clarity Quest team.

Wednesday, March 10, 2010

 

Marketing isn't a campaign, it's a commitment

Love this quote from Rich Scheferen's excellent blog series on building credibility....

“MARKETING ISN’T A CAMPAIGN…
IT’S A COMMITMENT!!!”

It’s a commitment to a relationship.

A relationship that’ll leave your prospects and clients better off than before.

And, it’s your job to continually convince them that you’ve got the chops to do it.


What have you done recently to convince your prospects and build trust? Check out these customer testimonial videos we created with our longtime client Vision Computer Solutions for whom we recently launched a new website.

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Monday, August 24, 2009

 

Social media passes web-based email usage

According to a report by Nielsen Online, social networking site use has surged 73% and exceeded web-based email usage for the first time ever! Last year alone the time spent on social media sites increased by 73%.

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Monday, June 29, 2009

 

SEO Fast Start available for free download

You can pay a firm like ours to do internet marketing or you can learn it on your own. Either way, we're here to help. If you are into learning some of the basics yourself, download Dan Thies' SEO Fast Start 2009. Dan always gives rock solid info especially in the areas of keyword analysis and link building.
Download the free report.

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Thursday, May 28, 2009

 

Using Mindmaps for Marketing

Check out our real-time presentation audio blog using my latest toy -the Livescribe 2GB Pulse Smartpen
Click the link below and select "full screen" and the right arrow at the bottom to place the graphic in landscape mode.

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Thursday, May 7, 2009

 

Whose covering your topics?



If you are looking to pitch journalists or publications for public relations efforts and need to know who has been covering your areas of interest, check out the Google News Timeline. Enter a search term into this Google Labs web application and the tool will display news, press releases and other data sources related to your phrase. If you click on the "Add more queries" option, you can select to view results from blogs or specific newspapers or magazines.

It's also a great way to check out what your competitors have been releasing in the news realm.

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Thursday, March 12, 2009

 

Michigan-Based Optical Company Sees Benefits of Internet Marketing

In December 2008, we launched a new website for optical company SVS Vision. As a result of our on-page internet marketing strategies, SVS now ranks on Google and Yahoo! page 1 for "optical centers" behind just JCPenney , Sears and D.O.C (now owned by PearleVision). As importantly, the SVS website is getting organic traffic from more than 1,100 key phrases such as prescription safety eyewear thanks to an extensive keyword analysis and implementation on the new site.

Thanks to Cathy Walker, SVS Vision's VP of Marketing for the following quote:

"Clarity Quest replaced our outdated website with one that is wonderful! Response has been greater than anticipated. We are hearing from our customers more than ever before and they are telling us that the look, feel and ease of use have helped them in making buying decisions. Everyone on the Clarity Quest team is a true pro and we look forward to a long-term relationship with them."

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Thursday, December 4, 2008

 

Spend marketing dollars in a bad economy?

Read a great article in Entrepreneur by Robert Kiyosaki on reasons to keep up your marketing campaigns during bad economic times. The six week cycle of promotion is an interesting concept - we have seen this type of result in our business with calls coming in 4-8 weeks after a promotion.

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Wednesday, August 20, 2008

 

Top 14 Marketing Tips for Tech Companies - Part Three

This week and next, I'll offer the last two parts of the "Marketing Tips for Tech Companies" series.

8) Use pay-per-click.
Sure this sounds obvious but it's amazing how many companies do not use PPC. They either are afraid to try or had a bad experience because the campaigns were not setup properly.

The Internet is an efficient and inexpensive way to reach your audience. Tradeshows and print ads can be expensive and are aimed at mostly passive buyers - people that are simply browsing with no intention of using your services. If someone searches “marketing firms in Southeast Michigan” then they are more than likely actively searching for just that. This makes it more likely that they will click through to your website. For example, a full-page advertisement in a trade magazine can cost between four to ten thousand dollars, compared to a trial pay-per-click (PPC) campaign that might cost $500-$1,000.

Try using exact keyword matching instead of broad match for even bigger bang for your buck. Once you have mastered exact keyword match campaigns, Google Adwords’ embedded match is an exciting alternative for ad targeting. For a great training video on embedded match techniques, see http://www.stompernet.net/goingnatural3/vid1_adwords_triangulation_method.


9) Ask for Referrals. If you know your customer is satisfied, which hopefully they always are, then you should ask if any of their friends, colleagues or partner companies need your services. Referrals are very simple because all it takes is one simple question to your client. Although this sounds easy, many companies do not do this, and lose potential business. There are several firms out there that automate referral reminders and gifting. Check out Automatic Referrals for detailed advice on how to get more referrals and even phone numbers from your current clients.


10) Cross promote your product or service. Cross promotion involves using two or more companies or organizations combine forces to advertise a product or service (think an OEM and reseller). Each company or organization helps promote the others' product or service. By teaming up with synergistic companies you will save time and money. It will allow you to gather more information than you could on your own, for example lead lists. Also, other companies have different techniques, thus learning from them can be of great advantage to your company. In addition, the cost of advertising and renting booth space at a trade show can be very expensive; by teaming up with another company you can save money.

11) Integrated Marketing. Diversification is a key to more than just stock portfolio success. To reach your target audience you must use many different marketing techniques at once. You should be using different forms of marketing in parallel such as internet marketing, public relations and advertising. Used in combination marketing efforts are so much more powerful than ad hoc campaigns.

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Monday, March 17, 2008

 

Women Making Connections in Ann Arbor

Register for the free 3rd Annual Women Making Connections expo in Kerrytown on April 1, 2008. How can you pass up free chocolate?

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Monday, April 30, 2007

 


Press Release Wire Service Comparison

Which wire service is best for small business press release distribution? Like so many things in small business marketing, it depends. Here is my take on the top press release wire services and the best use for each.

1) PR Newswire -
when I first started in PR, this was THE wire service and all we used. It's the oldest,largest, and most expensive newswire service. However, their delay in adopting new SEO technology was a big mistake. Also, the Account Managers assigned to us were not helpful and turned over frequently. We rarely use this service anymore unless it's a co-release with a large corporation that still uses this wire.
2) BusinessWire -
the other Tier 1 wire service. BusinessWire is large but progressive. Through their partnership with PR Web, you can get one of the best deals on the Web. For $399 you get distribution on PR Web and BusinessWire's US 1 distribution. For B2B companies with the budget, we go directly to BusinessWire. For smaller B2B companies and startups, we use the BusinessWire package with PR Web.
3) PR Web -
probably the most well-known online wire service, distributing over this wire gets you LOTS of links, although the quality is not always the best. We do get amazing results on this wire for special interest B2C press releases such as travel and tourism offers. They also have great offers every once in awhile like free Podcast interviews when they first introduced the Podcast service.
4) Marketwire -
We tried Marketwire's SEO press release package last year. They have very competitive rates compared to PR Newswire and BusinessWire. While their SEO console is not as polished as PR Web's reports, we did get great media pickup on a local Michigan story. We recommend Marketwire for local market releases that need SEO on a budget. You can get Michigan-only wire coverage plus SEO features such as reporting and anchor text links for $150, significantly below PR Web's $249 entry-level SEO package. We also get great friendly support from our Account Rep.

Some PR companies are advocating releasing over multiple wire services. This choice is not an option for many small businesses on a tight marketing budget. My advice - try a different wire each time until you find the one that works best for your business or industry.


Copyright 2007, Clarity Quest Corp.

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Monday, April 16, 2007

 

Use Marketing for Sales not Egos

As a small company you have to make every dollar count. Before spending even a minimal amount of time or money on marketing ask yourself "Will this campaign add value to my company or it is a ego strut that makes me or my boss look good?"

Often clients come to us emphatic that they need public relations in order to get their name or face on the front page of newspaper or trade publications. When asked why, they often don't know.

If the campaign doesn't add value or address a certain marketing goal directly, don't do it.

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Tuesday, April 10, 2007

 



Greetings. I've finally taken the leap and commit to getting a few zany and hopefully useful marketing thoughts out of my head each week.

Why "Out of the Fog"? Well despite moving our headquarters from Seattle to Ann Arbor, Michigan last July, my blog title refers not to leaving the mist of Seattle behind, but rather the fog of marketing options a small or even medium-sized business must cut through. Even as an marketing professional, I feel overwhelmed with the number of new marketing, advertising and public relations avenues and technologies being created every day. Rich media, social networking, SEO press releases, viral marketing...the average small business but has little to no idea on how to best use these tactics or if they should even use them at all. In this blog I will offer thoughts and advice on marketing strategies and tactics that have worked or failed for small businesses and startups in the 7 years we've been providing outsource marketing services.

Our first piece of advice: take just 15 minutes each day to read something about marketing online or in print. MarketingSherpa is one great area for news, articles, and blogs all related to online marketing. When you come across an interesting topic, don't rush to implement it for your company but dwell on it a little and then enlist the advice of an objective marketing specialist.

The path to successfully marketing your business gets wilder and more interesting every day. I hope you enjoy taking the journey with me. Thanks for reading.

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