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10 Website Go-Live Tips to Ensure a Smooth Launch

By October 10, 2017No Comments

Congratulations! Your hard work has finally come to fruition in the form of a beautiful, functional, intelligent new website. You and your development team have dotted all the i’s and crossed all the t’s to ensure your site is perfect. Now it’s finally time for launch!

While you’re 99% of the way done with your web design project, it’s not time to relax just yet. The process of launching a new or redesigned website is critical to the success of the development project and how it ties into your other marketing campaigns.

Follow these website launch tips to finish your project strong with a seamless go-live transition.

1. Agree on the Launch Timing

Discuss with your client and team the best time to launch the new site. This discussion will ideally take place at the beginning of the project so you can establish and meet deadlines. But when it gets closer to the actual launch, be sure to agree upon the best date, day of the week, and time of day to go live. Should you launch over the weekend? In the middle of the night when traffic is low? Agree on a launch time that works for everyone.

2. Back It Up

Always back up your current website before launching the new one. Regular backups should be part of your routine web maintenance but are essential before launching a major redesign. Just in case anything goes awry during the launch process, you will be able to revert to your old site. More than likely you won’t need it, but if you do, you’ll be glad you took this easy step.

3. Prep for the Technical Transition

There are many technical elements to consider when transitioning out of the dev environment, including configuring the DNS to point to the proper hosting provider, updating all hard-coded URLs to lead to the new domain name, and updating the WordPress/Site Address URLs (if you are developing a WordPress-powered website). The exact processes vary depending on the location of your dev site (different server vs. sub-domain on current server vs. sub-folder on current server), so always consult an experienced web developer and ensure there is a plan in place.

4. Be Seen by the Search Engines

Before launch, ensure the entire site is setup to be indexed by search engines. This is a critical step if you want your new site to be visible in the organic search rankings. Go one step further by submitting a sitemap to Google Search Console to ensure Google can crawl all of your pages. Oh, and Bing Webmaster Tools too.

5. Setup 301 Redirects

I can’t stress enough the importance of proper redirecting. You should have a plan in place to setup redirects as soon as you launch the new site. Delay or failure to set up 301 redirects could impact your existing campaigns and lead website visitors to an ugly 404 page. Most content management systems, like WordPress, have built-in tools or plug-ins to make this an easy process.

6. Install Tracking Scripts

Ensure any necessary tracking scripts are installed, like Google Analytics. Double check that the tracking code in your Google Analytics account matches exactly with the code on the new site. After launch, check your Google Analytics account to be sure it is tracking traffic appropriately. The Real-Time feature in Analytics is helpful for testing.

7. Get Everyone on the Same Page

About 30 days pre-launch, hold an all-hands meeting with your developers, designers, project managers, content creators and anyone else involved in the project. Chances are you met more frequently as a whole team earlier in the web development project, but take a moment to regroup and get everyone on the same page as you head toward the go-live date. This will give everyone a chance to bring up any requests or requirements that could impact others and will give your team enough time to react and make changes to avoid any last minute scrambling.

8. Prepare Your Other Campaigns

Be sure to notify everyone involved in your marketing and advertising efforts — including internal and third-party teams — of the pending website change so they can update their campaigns accordingly. If your domain name is changing with the new site launch, be sure to give extra warning and a clear deadline for changing URLs in all campaigns. If any printed materials will be impacted by the domain change, give even more advanced notice.

9. Test, Test, Test

Of course you tested the site extensively prior to this point to ensure all is working correctly, right? But be certain everything is firing on all cylinders by testing features immediately post-launch until you’re satisfied that everything is working properly. Here is a partial checklist to get you started:

  • Test all links and navigation
  • Ensure all images render properly and videos play
  • Test all contact forms and ensure emails are going to the right people
  • For e-commerce sites, test the cart and checkout functions
  • Have multiple people test the site on different devices and browsers

10. Flaunt It!

Your team has poured a lot of blood, sweat and tears (well, hopefully not any blood) into this new site, so show off your hard work! If it’s your new site, be sure to alert your customers and potential visitors of new and improved features. If you created the site for a client, share your work on your portfolio, social media, blog and more.

 

There are a lot of things to remember when launching a new or redesigned website, so be sure to create a checklist and detailed schedule so nothing falls through the cracks.

This post was originally published on MarketingProfs. 

Brian Shilling

Author Brian Shilling

Brian is our Executive Vice President of Client Operations with experience leading diverse teams of marketers and designers in strategic marketing, content creation, and crafting comprehensive messaging and positioning platforms for our healthcare and tech clients. To learn more about Brian's experiences and qualifications, visit our leadership team page.

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